Frequently Asked Questions

Do you provide free estimates?
Yes! Call to schedule an appointment to get an estimate for home organization or a website design quote.

How long will the in-home organizing assessment take?
Assessment length varies based on your needs. On average, it takes approximately 30 minutes to an hour.

What are your business hours?
We are available Monday-Friday, 9am to 2pm.

Do you sell organizing tools?
No.  We try to utilize what you already have in your home. Paper Management may require the purchase of filing supplies. We can, however, provide any supplies necessary at your request.

Will you use photos of my home?
We retain the right to take before and after photos and use them in our Portfolio.  Photos will only be placed on our website if you sign a release form giving us permission to do so.

What are your fees?
Home Organizing is $35 per hour for labor. We will be happy to negotiate a discounted flat fee for larger jobs based on the amount of time and labor involved. We also offer specials and discounts throughout the year so be sure to check our site often for current specials. 

For all other services, including Website Design, please contact us directly for a quote.

We will work gladly work with you to fit our services into your budget. Customized payment plans are available so just tell us what will work best for you.

You will always have the opportunity to review and approve all fees written into the contract before you sign it.

We charge a $30 returned check fee and non-payment of any overdue balance will result in legal action.

Do you offer discounts?
Yes. We offer specials throughout the year.  In addition, friends/family of existing clients receive a $5 per hour discount on any service. (Effective 01/01/10)

What if damage is caused during a home organization? NHS will use the utmost care and precautions while handling your possessions and working in your home and on your property.  We will treat every object with respect and exercise extreme caution while relocating items within your home. 

In the event of accidental damage, the Client agrees that NHS and NHS representatives WILL NOT BE HELD RESPONSIBLE for any damage occurring during the services agreed upon, including any services or actions not listed in writing but agreed upon verbally during work sessions. 

This clause includes, but is not limited to, personal possessions, furniture, walls, flooring, ceilings, electronics and appliances.

NHS representatives may decline to move extremely heavy furniture or handle highly valuable items.

Can I change or cancel my appointment?
We understand that life is busy and plans can often change suddenly. Please contact us 48 hours in advance if you need to cancel or reschedule an appointment.  We are always happy to work around your schedule but there is a $15 cancellation fee for all cancelled appointments. (Effective 01/01/10)