Frequently Asked Questions

How long will the in-home organizing assessment take?

Assessment length varies based on your needs. On average, it takes approximately 30 minutes to an hour. For extremely large jobs it may take longer to gain a full perspective on what will need to take place in order to get the home organized.

Do you sell organizing tools?

No.  We try to utilize what you already have in your home. Paper Management may require the purchase of filing supplies. We can, however, provide any supplies necessary at your request.

Will you use photos of my home?

We retain the right to take before and after photos and use them in our Portfolio.  Photos will only be placed on our website if you sign a release form giving us permission to do so.

What if damage is caused during a home organization?

NHS will use the utmost care and precautions while handling your possessions and working in your home and on your property.  We will treat every object with respect and exercise extreme caution while relocating items within your home. 

In the event of accidental damage, the Client agrees that NHS and NHS representatives WILL NOT BE HELD RESPONSIBLE for any damage occurring during the services agreed upon, including any services or actions not listed in writing but agreed upon verbally during work sessions. 

This clause includes, but is not limited to, personal possessions, furniture, walls, flooring, ceilings, electronics and appliances.
NHS representatives may decline to move extremely heavy furniture or handle highly valuable items.

Can I change or cancel my appointment?

We understand that life is busy and plans can often change suddenly. Please contact us 48 hours in advance if you need to cancel or reschedule an appointment.  We are always happy to work around your schedule but we charge a $15 cancellation fee for appointments that are cancelled without 48 hours prior notice.